Privacy & Data Protection
This Privacy Policy explains how Slimking collects, uses and protects personal information when you register, play or otherwise interact with our online casino services in the United Kingdom. We take your privacy seriously and aim to be clear about what data we hold, why we process it and the choices available to you.
Types of data we collect
We collect information that is necessary to provide and operate the service, verify identity, process payments and meet our legal obligations.
Personal data
Personal data includes your name, date of birth, contact details (email, postal address, telephone), government ID where required for verification, and any documents you upload to complete identity checks.
Technical data
Technical data covers device information, IP address, browser type, operating system, language settings, login timestamps and activity logs. This helps us deliver a secure and functioning service and to detect fraudulent activity.
Transactional data
Transactional data covers deposits, withdrawals, bet history, game activity, bonuses claimed and any communications related to payments. We also retain records required to comply with anti-money laundering and other regulatory obligations.
How we use your information
We use your information to create and manage your account, process payments, verify identity, prevent fraud, provide customer support and improve our service. We may also use data to comply with legal and regulatory obligations, and to send service messages related to your account. Where we rely on marketing consent, we will only send promotional communications if you have opted in.
Data protection practices
We protect personal information using industry-standard technical and organisational measures, including encryption in transit, access controls and secure storage. Access to personal data is limited to staff and third parties who need it for legitimate purposes. We regularly review our security procedures and update them when appropriate.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, support secure logins, analyse site usage and personalise content. Some cookies are necessary for core platform functions and cannot be turned off. For other cookies you may be able to manage your preferences through your browser settings or our cookie banner.
User rights
Depending on your location and applicable law, you may have rights to access, correct or delete your personal data, restrict or object to processing, and request data portability. You can withdraw consent where processing is based on consent. To exercise any right, contact our support team.
Access, correction and deletion of data
If you want to access, update or remove your personal information, please contact [email protected]. We will act on valid requests and may need proof of identity to protect your account. Certain records may be retained where required by law or for legitimate business purposes.
Information sharing and third parties
We may share data with payment processors, identity verification services, game providers, analytics partners and law enforcement where required. Third parties are contractually obliged to keep your information secure and use it only for the purposes we specify.
Privacy policy updates
We may update this policy from time to time. Material changes will be posted on our site with an updated effective date. If you have questions about our privacy practices, contact [email protected] or the relevant data protection authority in your jurisdiction.