User Terms and Conditions

These Terms and Conditions explain the rules that apply when you use the Slimking website and services. They set out the relationship between us and you, including your responsibilities as a user, how promotions work, and how we manage deposits, withdrawals and disputes. By registering an account or placing bets you agree to comply with these terms and any additional rules published on the site.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Do not share your login or allow others to use your account. We may restrict, suspend or close accounts where we suspect fraud, multi-accounting, bonus abuse, chargebacks or other breaches of these terms. You must notify us immediately if you suspect unauthorised access.

Verification

We may require identity and address documents, and proof of payment, to verify your account. Verification is required before certain actions - for example withdrawals - and for compliance with anti-money laundering and safer gaming obligations. We will only use the documentation for verification and security checks in line with our privacy policy.

Eligibility requirements

Only persons who are legally permitted to gamble in their country of residence and who meet our minimum age requirement may register. You must provide truthful information at registration. Accounts from restricted jurisdictions are not permitted and using a VPN or falsified details to bypass geo-restrictions may result in account closure and forfeiture of winnings.

Acceptable platform use

Use the site in a lawful, fair manner. Prohibited conduct includes using bots or unauthorised software, collusion, exploiting system errors, and placing bets in a way that circumvents bonus rules. We reserve the right to void bets and withhold funds where activity appears suspicious or in breach of these terms.

General bonus and promotion rules

Promotions are subject to specific terms which must be accepted before participation. These terms set out eligibility, wagering requirements, game contribution, maximum bet limits while a bonus is active, expiry and any withdrawal restrictions. If you withdraw before meeting promotion conditions you may forfeit bonus funds and winnings. We may withdraw or amend promotions at our discretion if we suspect abuse.

Deposits and withdrawals

Payment methods available to you are shown in the cashier. We may require you to use the same method for withdrawals where technically possible. Withdrawals are subject to verification checks and any applicable internal limits. We may apply temporary holds while checks are completed. Processing times depend on the payment method and third-party providers.

Dispute resolution

If you have a complaint, contact our support team and provide relevant information so we can investigate. We aim to respond promptly and resolve disputes fairly. If you remain dissatisfied you may refer the matter to an independent dispute resolution body where one applies in your jurisdiction. Use of such a body will not affect any statutory rights you may have.

Updates to terms and conditions

We may update these terms from time to time. Changes will be published on the site and, where appropriate, notified to account holders. Continued use of the site after changes are published constitutes acceptance of the updated terms. If you do not accept the changes you should stop using the services and close your account.